Not resolved
Customer service

There are no words to express how much I do not recommend to go with this service. They claim to save you money, but there is no goshdarn place to book or say that you're a "Traveler's Advantage member".

They never are going to mail you information. They won't save you anything. THIS IS A SCAM to cost you 16.99 a month. And when you call to cancel the account, they talk so fast and try to confuse you.

They say, "You actually have an additional $50 rebate pending so I'll leave the account open until the 22nd for you to use it."..then when the 22nd comes around, they don't cancel the account they charge you again for $16.99.

After a request of cancellation, they charge you again?? DO NOT TRUST THIS COMPANY.

Reason of review: Not as described.

Monetary Loss: $84.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Sep 01, 2014.
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