On June 22 2017 I made a hotel reservation thru Travelers Advantage. I could not really afford the room rate but was told If I enrolled I would get a $50.00 rebate.
I was supposed to get a form e-mailed to me to fill out and send with my receipt from the hotel within 30 days to get the rebate. I was supposed to be charged $1.00 for the first 30 days and about $17.00 a month after that. I had 30 days to cancel. I endured the lady on the phone trying to sell me on other stuff for 15 minutes.
When I got home there was no e-mail waiting for me. When I called to complain I was told I never enrolled. I would never have paid $136.00 for a room without the promise of that $50.00 rebate. I am really, really sad about this and will be eating less this month because of this scam.
Iris Winters 45323 Park Sierra Dr.
#338 Coarsegold, CA. 93614
Product or Service Mentioned: Travelers Advantage Membership.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
I didn't like: Not supplying the rebate offered.