Not resolved

Traveler's Advantage lie and don't keep their promises. I requested a Hotel Access Directory numerous times over a year's period and never got one, even though they would promise one each time I called and requested it.

Now that I have read other bad reviews about them I wonder if they are legitimate. I would not recommend them to anyone, ever! They were good back when they were still CitiTravel, but now they are worthless! I finally cancelled our membership but instead of crediting the full amount of our membership, they credited only 80%.

I called a few months ago and was told they would credit the balance, but they did not. Now, they say again that they will credit the balance, I don't anticipate it.

This company *** BAD! Do not use them!

Review about: Travelers Advantage Membership.

Monetary Loss: $27.

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