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Complaint about current services

1.0
I have been a member almost as long as Brad Callahan, own the business. This is the worst services I have received in years. Today on 9/7 2021 I was holding on the phone for 1 hour and 45 minutes, and It tokes me two and half hours to buy two tickets. Something need to be done if everyone is at home, someone need to monitor the call coming in. This is unacceptable. monitored how many are

User's recommendation: Now is not the time to join this company.

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#2849680 Review #2849680 is a subjective opinion of poster.
Pros
  • Used to call and pick up a ticket right away
Cons
  • Now it is a nightmare to get someone to pick up the phone
Preferred solution
Let the company propose a solution

MAKE SURE YOU GET A RECEIPT AND A PHONE NUMBER TO CALL.

1.0
WE ARE TO GO ON A DAY TRIP ON DEC 2ND 2019. WE PAID THE MONEY AND THUS FAR HAVE NOT BEEN CONTACTED AS TO TIME WE ARE TO LEAVE NOR WHERE WE ARE TO MEET FOR FOR THE DAY TRIP. I AM CONCERNED BECAUSE TOMORROW IS THANKSGIVING SO WE SURE DO NOT HAVE MUCH TIME LEFT. PLEASE ADVISE ME ON WHAT TO DO OR ELSE SEND ME BACK THE MONEY THAT I PAID FOR THE TRIP THANKING YOU IN ADVANCE MRS. FRED FOSHAG
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#1717714 Review #1717714 is a subjective opinion of poster.
Location
Sheboygan, Wisconsin

Paid $5000 + over $1600 in maintenance fee. Not 1 vacation

1.0
We purchased the plan. Every time we had an opportunity to get away there was nothing available in the areas they listed we want to go to. The place is that we wanted to go that were available 4 hours away from the attraction we want the Niagara Falls they said we have something there then they told us it's over 3 hours away imagine driving 6 hours for an hour or two at the Falls the gas the toll the time.. after 5 years to pay off the $5,000 for 10 one week vacations. $1,600 for maintenance fees on years later I still have not had one vacation from this company
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#1695390 Review #1695390 is a subjective opinion of poster.
Location
Rutherford, New Jersey

There are so many of these travel company scams I just don't understand why no-one is ever convicted and jailed for their involvement

probably just another name for Advantage travel/Travel Club International/Horizon travel
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#1622546 Review #1622546 is a subjective opinion of poster.
Location
Plano, Texas

Totally scammed!!

1.0