Travelers Advantage Reviews

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Both Travelers Advantage and Shoppers Advantage are an utter scam. I booked a flight on Allegiant Air and was told that I could get a $50 rebate from my flight, and since it looked like it was coming from the Allegiant website itself, I figured it was legit. I called...
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22 comments
#1202017

In early August. 2016, I bought two Allegiant Air tickets and each was followed by an "opportunity for a $40 rebate".

I clicked on it and was prompted to call an 800 number.

I called and the rep offered a membership to receive multiple discounts from multiple companies. The rep said they needed a credit card and would charge .99 cents to confirm the card was valid. I would be able to take advantage of this membership trial for 30 days with no additional cost.

After 30 days, my card would be charged $16 per month unless I cancelled before the 30th day.

The rep took my mailing address and said I would receive necessary paperwork to fill out and redeem the $80 rebate.

It has been 19 days and I have not received rebate paperwork.

Benefit of the doubt in mind says mistakes on their end concerning my address were made. My spirit tells me this company does not have the customer at the forefront of their concern.

I called Allegiant for this company's phone number and it is either Travelers Advantage or Great Fun that will provide the "opportunity" to you.

These are the numbers to cancel: Travelers Advantage 855-444**** Great Fun 800-678-**** I will be calling Great Fun to cancel the membership and attempt to receive the rebate paperwork. Good luck to all of us.

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ID
#544083 Review #544083 is a subjective opinion of poster.
Location
Saint Petersburg, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint about current services

I have been a member almost as long as Brad Callahan, own the business. This is the worst services I have received in years. Today on 9/7 2021 I was holding on the phone for 1 hour and 45 minutes, and It tokes me two and half hours to buy two tickets. Something need to be done if everyone is at home, someone need to monitor the call coming in. This is unacceptable. monitored how many are

User's recommendation: Now is not the time to join this company.

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ID
#2849680 Review #2849680 is a subjective opinion of poster.
Pros
  • Used to call and pick up a ticket right away
Cons
  • Now it is a nightmare to get someone to pick up the phone
Preferred solution
Let the company propose a solution

MAKE SURE YOU GET A RECEIPT AND A PHONE NUMBER TO CALL.

WE ARE TO GO ON A DAY TRIP ON DEC 2ND 2019. WE PAID THE MONEY AND THUS FAR HAVE NOT BEEN CONTACTED AS TO TIME WE ARE TO LEAVE NOR WHERE WE ARE TO MEET FOR FOR THE DAY TRIP. I AM CONCERNED BECAUSE TOMORROW IS THANKSGIVING SO WE SURE DO NOT HAVE MUCH TIME LEFT. PLEASE ADVISE ME ON WHAT TO DO OR ELSE SEND ME BACK THE MONEY THAT I PAID FOR THE TRIP THANKING YOU IN ADVANCE MRS. FRED FOSHAG
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ID
#1717714 Review #1717714 is a subjective opinion of poster.
Location
Sheboygan, Wisconsin

Paid $5000 + over $1600 in maintenance fee. Not 1 vacation

We purchased the plan. Every time we had an opportunity to get away there was nothing available in the areas they listed we want to go to. The place is that we wanted to go that were available 4 hours away from the attraction we want the Niagara Falls they said we have something there then they told us it's over 3 hours away imagine driving 6 hours for an hour or two at the Falls the gas the toll the time.. after 5 years to pay off the $5,000 for 10 one week vacations. $1,600 for maintenance fees on years later I still have not had one vacation from this company
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ID
#1695390 Review #1695390 is a subjective opinion of poster.
Location
Rutherford, New Jersey
Service
Travelers Advantage Membership

There are so many of these travel company scams I just don't understand why no-one is ever convicted and jailed for their involvement

probably just another name for Advantage travel/Travel Club International/Horizon travel
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ID
#1622546 Review #1622546 is a subjective opinion of poster.
Location
Plano, Texas

Totally scammed!!

As with other reviews here, I cancelled after my $1 trial period, but continued to get a monthly $16.99 charge I didn't authorize. This is a TERRIBLE company pretending to have benefits that don't exist!!!
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ID
#1534161 Review #1534161 is a subjective opinion of poster.
Cons
  • False information
  • Intentionally difficult to use
  • Argued about membership and stole from me unaurthorized
Reason of review
Bad quality
New Reviewer

Travelers advantage is a scam

I booked over $1,000 in airline tickets thru Travelers Advantage. I filled out the proper paperwork to get my 5% rebate and I have sent it to them 3 times. They deny receiving it each time. I also booked a car from them and when we arrived at the airport there was no car available. Don't waste your money. The agents don't care!
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ID
#1527054 Review #1527054 is a subjective opinion of poster.
Service
Travelers Advantage Rebate
Reason of review
Poor customer service
New Reviewer

*** ***

Horrible services. Says you will get discounts. Rebates in cash back yet you never received any of this and they tell you that the email you in the mail you information which is a complete another lie they also will overdraw your account and they will not offer any refunds when it comes to do so. When you do cancel they will try and keep you on board and offer you a lower rate which they would offer anybody else same time *** them *** their services all of it.
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ID
#1517947 Review #1517947 is a subjective opinion of poster.
Service
Travelers Advantage Rebate
New Reviewer

Scamed

I need my membership 6002**** cancelled and would a refund for all past charges. Ref. 5318 I did not order this subscription. I belief I was SCAMED. Robert Nashett
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ID
#1437649 Review #1437649 is a subjective opinion of poster.
Location
Paducah, Kentucky
Service
Travelers Advantage Membership
Cons
  • Not supplying the rebate offered
  • Reluctance to provide cancellation confirmation in writing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$17
Preferred solution
Full refund
New Reviewer

Don't do it.

When I signed up for the $1 trail period, I was told that I would be charged $16.99 for my Travelers Advantage membership if I didn't cancel in a month. I cancelled after a month, but then I saw that I was still getting charged! When I called, they informed me that when you sign up for Travelers Advantage, you also get signed up automatically for Great Fun, which also has a memebership cost of $16.99/month. So though I cancelled the TA membership, I was still being charged by GF. When I signed up over the phone, I was told about TA and its monthsly fee, but the rep who talked to me never mentioned anything about GF. I am extremely disappointed and I pity the people who choose to work for such a deceptive company. I did get my $50 rebate as promised, but I was charged $33.98 for the GF membership, so while I didn't technically lose money, I barely got any benefit.
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1 comment
#1613723

I called to cancel my membership. They did not asked anything about my account membership or email add or address.

They just said they cancelled it which i think is a lie because they kept deducting $16.99 a month. I will cancel my card then.

ID
#1422818 Review #1422818 is a subjective opinion of poster.
Location
Fitchburg, Wisconsin
Service
Travelers Advantage Membership

It sounds too good to be true...because it is.

I signed up for the $1 monthly trial in promise of a $50 rebate, haven't seen the rebate yet. Called and got transferred to a total of 5 different people, including a supervisor, all of whom could do nothing but apologize for my "inconvenience." I've worked in customer service and when your customer is having a bad time, you do everything you can to make it right. But they obviously don't value their customers (as evidenced by the existence of this thread.) I wish I'd seen this website before I consented to giving them my credit card...now I feel like I made a deal with the Devil and it's only going to get worse from here. Also, I'm 99% positive they outsource their CS to somewhere outside the states which just smacks of dishonesty and scam. Moral of the story: just say NO. It sounds too good to be true, because it is.
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ID
#1400350 Review #1400350 is a subjective opinion of poster.
Location
Bellingham, Washington
Service
Travelers Advantage Rebate

Place is a scam

I called this place 3 times and canceled my membership yet they just kept charging me the $16.99 to the point that I had to call my bank and have my card canceled to stop it from continuing to happen
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ID
#1385047 Review #1385047 is a subjective opinion of poster.
Location
Stamford, Connecticut
Service
Travelers Advantage Membership

The good and the bad

Pros: Yes, they give 5% back on flights, hotels, etc. (not taxes). Cons: 1-Their website has limited flights and usually more expensive flights compared to other sites. 2-If you ask for economy flights there is no way to delete the basic economy fares and quite often they will only give the basic economy fare price (as opposed to basic economy and economy). This is unfortunate if you are trying to find regular economy flights. 3-They have a box in the "flight search results" that says you can enter specific flight numbers. It doesn't do anything (on my Mac). 4-TA used to have a great website that would list all flights from all airlines. You could click on those flights and they would price it. No more. Bottom line: If you want to get the flights you want at the competitive price you have to call their 800 number. Depending on who answers, it can take a long time to purchase a flight plus they have to say a long laundry list of rules that takes additional time. Personally I would only use them if you have an expensive flight that you want the 5% back on. And one additional thought. When you call the 800 number, some of the sales personnel will only quote you what's on the TA website which is useless and some will find the flights and fares that you want.
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1 comment
#1587407

Plus 1/2 the time their website does not accept any of my credit cards which are accepted at all other websites (and offline as well).

ID
#1373228 Review #1373228 is a subjective opinion of poster.
Location
Manhattan, New York
New Reviewer

I was gross

First there was human waste in the toilets the beds are clearly not been changed and the key cards didn't work so every time we left and came back we had to let the maintenance guy know so he can let us back in our room the whole thing was just a weird *** experience
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ID
#1352103 Review #1352103 is a subjective opinion of poster.
Reason of review
Bad quality
New Reviewer

3 months and no rebate

3 months and no rebate some other guy is an idiot for saying just stick with it and they will get you your rebate I've stuck with it for 3 months done 4 pieces of mail between the company and myself and now they finally said that they cannot do it because the form was not submitted at the same time with the receipt this is gone for 3 months now this is a predatory company all I need is the $50 Hotel rebate I communicated with the company 4 times through the mail 4 times on the phone and another four times on the email. Still no money no answers they even gave me the wrong address on purpose one time to slow all of this down
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ID
#1329052 Review #1329052 is a subjective opinion of poster.
Service
Travelers Advantage Rebate

Very hard sell

Made a motel reservation. Got a very hard sell -- would not quit spieling, ignored "no, please, stop" over and over and over again. Kept pressing for email and other personal information just as though we were signing up for this thing we kept refusing. {{Redacted}}
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ID
#1302871 Review #1302871 is a subjective opinion of poster.
Service
Travelers Advantage Customer Care
Reason of review
Poor customer service

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