Travelers AdvantageComplaints and Reviews

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1.7 Based on 43 reviews
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    • Easy to cancel 4
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    • Falsified information 5
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I paid the $1.00 for the 30-day trial. Asking for $1.00 is just their fraudulent scheme to get your credit card information. They shared my credit information with Shoppers Advanatge without my permission. I have to canceled my credit card for the fear they sharing my credit card information to who knows whom. Don't believe a word they said.

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Where to start..... Well I had never heard of this place ever before. Until this past Thursday 7-28-2016, my husband decided to comb though our bank statement. Guess what he found a reaccuring charge of 16.99 to this travel ***, in which we never had signed up for. I had seen an offer for 2 rings 14.99 through Holster.com I made a purchase in 6-2014. A couple months go by and we find that there was a reaccuring fee for that company. I called... Read more

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I signed up for traveler's advantage when I booked a motel room. $1. 30 day trial period. No big deal. The first thing that irritated me was the email confirming membership was over a week in coming. I understand that not everything is automatic, but it made me wonder if they do that so people will "forget" and not cancel immediately. I mulled over actually trying to get the rebate, but by the time I mailed it in, waited the 6-8 weeks to get... Read more

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What a scam. I went online cancelled my membership and then stopped receiving mailings and emails, but they kept the membership active on the down low and kept taking my money then refused to refund it. I smell a class action lawsuit coming. I will be contacting a lawyer.

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I had a membership with Travelers Advantage which I was paying for monthly and never used it. Today I decided to call and see if I can get myself activated online to check out what the service has had to offer. I had a few co-workers and family members eager to know more about the service. I got in touch with technical support at first two attempts they were polite kind and courtesy courtesy to me about the third phone call in the 4th the 5th... Read more

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I joined after booking a motel and being transferred to receive an offer to get $50 off the cost of my motel stay. I was also given a toll-free number for cancelling any time, and the two $50 rewards were still mine to keep. After my motel stay and submitting the rebate and all the required information, including receipt, membership number, and rebate coupon, I received a note in the mail that the refund would not be honored, that they "could... Read more

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It is frustrating to not be able to book my own hotels or rental cars online unless I want to go the pre-paid, non refundable route. Have to call them and their system takes forever. I used to book my own on TA and could book 3 or 4 in the time it takes to have an agent answer the phone and book it through their system. Their agents often have a hard time listening to what is being asked. They are focused on reading all the required disclaimers... Read more

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Everytime I want to book an international reservation with Delta/KLM combination it is nightmare to book it and takes hours. Have to involve supervisors and when eventually they get the ticket together, the fare does not match. Lot of times, I end up buying it directly from the airline and hence letting go the cash back bonus. The lowest price guarantee does not exist and nobody is there to listen to you. The customer service has really gone... Read more

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I had the problem with them charging way later. After reading the same scenario in countless sites I read one guy wrote his state attorney generals office. I did that and took it one step further, I called my bank and told them the entire story of buying plane tickets the. Having to call and cancel and they said they did then I got charged again a month later for like 9 months. They put a stop payment on shoppers advange and opened s fraud claim... Read more

Was this review helpful? 1 0

Never used my membership and when I went to go cancel my account they never actually canceled it they kept taking money out of my account, terrible customer service

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