Travelers Advantage Complaints and Reviews

1.9
  • Easy to cancel2 votes
  • Customer service was very helpful2 votes
  • Easily cancelled1 votes
  • Falsified information4 votes
  • Waiting time3 votes
  • Selection of hotels in program1 votes
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  • 2 days ago
  • Travel
  • Athens, Georgia
  • Cancellation Policy
  • 78
  • REVIEW RATING 4/5

When a hotel chain or other travel service transfers you about a rebate offer, LISTEN. IF you have or have had trouble canceling, it's because you signed up for TWO SEPARATE SERVICES. I just did this, but they made it abundantly clear that this was two different things and there are TWO different numbers to call and cancel. They read you EVERYTHING in regards to billing as well as the service it... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Travel
  • Oceanside, California
  • 40
  • REVIEW RATING 4/5

WARNING - DO NOT let the Days Inn representative talk you into saving $50 off your current reservation as this is a SCAM run by Traveler's Advantage. They enroll you in several programs under the guise of a "trial period" and make it VERY difficult to cancel...charging your credit card several times for several different programs. I'm now in the process of trying to cancel this NIGHTMARE, wasting... Read more

Was this review helpful? 1 0

  • Mar 26
  • Travel
  • Flint, Michigan
  • Charge
  • 585
  • REVIEW RATING 5/5

Traveler's Advantage charged me initially over a year ago, (I never signed up) then after I cancelled they started charging small amounts on my credit card every 3-5 months. When I asked for my money back they told me they couldn't refund my money several times until I threatened them.First I was told I must have signed up and agreed to no refund. The manager then told me I could have two months,... Read more

Was this review helpful? 1 1

  • Mar 21
  • Airlines
  • San Bruno, California
  • Membership
  • 1
  • 1
  • 620
  • REVIEW RATING 5/5

This also happened to me: "They sell and promote a membership which promises $ 50 + another $ 25 additional cash back.Initially you agreed to be charged they .99 cents for the first month and then $ 15.99 thereafter unless you cancel. According to the teller u don’t have to be active member to claim voucher. If you read fine print on the voucher you have to be active member and takes 6-8 weeks to... Read more

Was this review helpful? 7 1

  • Mar 03
  • Travel
  • Albany, New York
  • Membership
  • 1085
  • REVIEW RATING 5/5

They sell and promote a membership which promises $ 50 + another $ 25 additional cash back. Initially you agreed to be charged they .99 cents for the first month and then $ 15.99 thereafter unless you cancel. According to the teller u don’t have to be active member to claim voucher. If you read fine print on the voucher you have to be active member and takes 6-8 weeks to get it redeemed. So... Read more

Was this review helpful? 12 0

  • Feb 27
  • Travel
  • Las Cruces, New Mexico
  • Membership
  • 1373
  • REVIEW RATING 5/5

I signed up for travelers advantage through a very determined sales person while I was making a Thrifty Rental Car phone reservation in January 2015. I got my $50 rebate as was promised, be sure to save all your receipts. My Credit card for the monthly $17 fee in February 2015, as they said they would. I Called this number to cancel: 800 678 3029. They guy was nice and after trying to get me... Read more

Was this review helpful? 5 0

  • Feb 26
  • Travel
  • West Chester Township, Ohio
  • Travel Voucher
  • 1
  • 1
  • 801
  • REVIEW RATING 5/5

I signed up for travel advantage to get my free travel voucher. The lady I spoke to even told me I could cancel right away. So I got my voucher, used it, and canceled. Well then they signed me up for Shoppers Advantage even though I told them No I wasn't interested. I come to find out that they have been charging my account for over 14 months. I called to have them credit me and all they... Read more

Was this review helpful? 1 2

  • Feb 12
  • Hotels and Resorts
  • Los Angeles, California
  • Rebate
  • 1455
  • REVIEW RATING 5/5

I read reviews before signing up, and still decided to try it out as I believe I did years ago and had no issues. This time around since a hotel rebate was offered, I wanted to try it out. I was charged $1 and canceled within the 30 days via email. I had also stayed in a hotel and submitted my receipt along with the rebate form and a month later I did receive a check, so it is legit. The only... Read more

Was this review helpful? 4 4

  • Feb 06
  • Travel
  • Danielsville, Georgia
  • Rebate
  • 2
  • 2
  • 879
  • REVIEW RATING 5/5

I work for one of the call centers that actually offers these rebates. It has been my experience that people who actually LISTEN to the PERSON on the other end of that line you call work the system and it WORKS for them. Even if its JUST for the rebates. The only ones who seem to have "issues" are people who don't actually LISTEN. You are to concerned with other things to realize you are being... Read more

Was this review helpful? 7 2

  • Feb 01
  • Travel
  • Bellingham, Washington
  • Rebate
  • 2
  • 2
  • 808
  • REVIEW RATING 5/5

1) I was signed up for this service to get a rebate of $50. The rebate has never materialized 2) I canceled the service immediately. I learned I am still enrolled. I called back and cancelled a second time. They continue to charge me I go on the internet. This seems to be their business model 1) I was signed up for this service to get a rebate of $50. The rebate has never materialized 2)... Read more

Was this review helpful? 0 1

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