Travelers AdvantageComplaints and Reviews

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1.6 Based on 33 reviews
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  • Customers like
    • Easy to cancel 4
    • Customer service was very helpful 3
    • Easily cancelled 2
  • Customers don't like
    • Falsified information 5
    • Intentionally difficult to use 3
    • Waiting time 3
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  • Nov 16
  • Travel
  • Branson, Missouri
  • Travelers Advantage Membership
  • 41

I tried to rent a car after paying my membership. I could find better deals online. They supposedly sent me vouchers in the mail for discounts on rental cars when I first signed up. I have no clue where the vouchers are as I did not anticipate traveling and needing a rental car 5 months ago. I was told that they cannot reissue the certs that were given to me, but they could see I did not use... Read more

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  • Oct 31
  • Travel
  • St. Petersburg, Florida
  • Travelers Advantage Membership
  • 318

I bought airline tickets from Allegiant and was enticed by the $50 rebate to enroll. I should have remembered the old maxim, that if it sounds too good to be true, then it is. I signed up for one dollar. They charged my card. I was promised easy cancellation and a $50 rebate. I never got the rebate because they mailed back saying I submitted an invalid receipt. It was their email receipt!! ... Read more

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  • Oct 27
  • Travel
  • Salt Lake City, Utah
  • Travelers Advantage Refund Policy
  • 73

This is a freaking scam. They changed me four times in two months and hadn't told me that I was signing up for two services. I had gotten my rebate but they just kept taking money from me. They told me that they will refund me two of those charges so let's see if they actually do. They kept trying to get me to stay with them by offering a lower fee. Don't fall into that. They are a total scam and... Read more

Was this review helpful? 1 1

Never got my 50.00 redate, but they double charged my card two times. I called them to cancel the membership and he would not let me because he just kept talking about their site. I had to get a new credit card so they could not charge it any longer. Add comment

  • Oct 23
  • Rentals
  • New York, New York
  • Travelers Advantage Car Booking
  • 77

I signed up for Traveler's Advantage when renting a car and have had the service for a few months. My mistake, but mine to deal with. I recently checked my credit card balance and it seems that the folks over there thought I should also pay for Shopper's Advantage; they had charged my card for a month of service at $16.99 unannounced to me. I called them up and inquired why they thought it would... Read more

Was this review helpful? 0 0

It took me 3 times to call in and cancel and they finally canceled it but not before they charged me for another month. This company is a joke and so are their customer service people. Do not buy this program, you will be disappointed. Add comment

HORRIBLE!! Promised 50$ back on my plane tickets which is why I signed up. I never received it. I tried to use it to book my hotel and they wanted 100$ more for my room then what the actual hotel charged.. WHAT? Add comment

Be aware !!!!!! This company is slick in the way that they get your banking info. I wonder how many people they are stealing from !!!!! Add comment

  • Oct 02
  • Travel
  • Findlay, Ohio
  • Travelers Advantage Membership
  • 325

Have received two $50.00 checks from them on two seperate occasions for airfare (Spirit and Allegiant) and still have a coupon for a third $50.00 rebate. Was able to cancel both times by the end of the trial period, no problem. The only shady thing is your automatic enrollment in a "sister" company with a similar name, but I wouldn't call it a scam. There is a personal responsibility one... Read more

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  • Oct 01
  • Travel
  • Las Vegas, Nevada
  • 192

I booked reservations at a Knights Inn in California and was offered a $50 mail in rebate coupon, that they would mail to me so that I can mail it off to them, for my upcoming stay and an additional $50 off a future stay, which I never received either, it sounded like a good idea so I said sure why not. I was told it would be $1 for the first month or $17 if I cancelled within the first month... Read more

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