Travelers AdvantageComplaints and Reviews

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1.7 Based on 40 reviews
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  • Customers like
    • Easy to cancel 4
    • Customer service was very helpful 4
    • Easy cancellation 2
  • Customers don't like
    • Falsified information 5
    • Intentionally difficult to use 4
    • Waiting time 4

I had the problem with them charging way later. After reading the same scenario in countless sites I read one guy wrote his state attorney generals office. I did that and took it one step further, I called my bank and told them the entire story of buying plane tickets the. Having to call and cancel and they said they did then I got charged again a month later for like 9 months. They put a stop payment on shoppers advange and opened s fraud claim and investigation. Between my state attorneys and the bank I just got a letter back from the state... Read more

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Never used my membership and when I went to go cancel my account they never actually canceled it they kept taking money out of my account, terrible customer service Add comment

I got an offer after purchasing some airline tickets last October, 2015 to join TA for $1 for 30 days. After asking numerous questions and being answered to my satisfaction, I decided to join. I must admit that I have been nothing but satisfied with TA. I was able to receive all of the benefits that I was promised for joining within weeks after traveling. To date, I am still a member of TA and still receive the 5% cash back on all of my travel that I book with them and full rebates for any checked bags that I pay for. I am not sure why so... Read more

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I got conned into signing up for $1 30 days free thru choice hotels cancelled membership twice but continue to get charged 16.99 a month thru other companies they own either shopper or travelers advantage company's . I reported them to the better buisness bureau Add comment

For those of you who like to look for travel deals DO NOT EVER take advantage of offers from this company. I recently discovered that they had been charging me $16.99/mo since September 2014. It's one of those sign up for $1, take advantage of our cheap offers and cancel anytime before a certain date to avoid charges to your credit card. I called this morning to talk to a costumer service rep and they claimed to have no record of me calling to cancel. COMPLETE BS! Unfortunately I did not have the cancellation number from 9/14, so I will not be... Read more

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Travelers Advantage club offered not one but two rebates and will not honor even one !!! False advertising !!! Add comment

This company took close to $100.00 of my hard earn money because of there so called sweet deals they can help you save on. I signed up with them because I wanted to book a hotel room. After hearing there pitch I stupidly agree. It seemed good in the beginning they gave you a gift card and a book of car rental coupons. But after that it only goes down hill. I booked a cruise through them because of the promise of getting 5% cash back on my trip. When talking to the rep she told me all that was needed to get the money back was to book it through... Read more

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I was making a Car rental reservation with Thrifty Rental, In Fort Myers Florida, immediatly After I made my reservation,I was connected to Another Company, to which Promised me Rebates off my car rental! My husband and I are Disabled, which makes doing Anything extra other than Daily living impossible! I called them wanting to cancel them, they gave us a song and Dance and also extended our membership , and promised Rebates that are mine to use regardless of me cancelling my Membership. I now have the vouchers but Now I can't submit them as... Read more

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In April 2015 I purchased a plane ticket from Alligiant Air, where at check out was prompted to receive a $50 rebate if i signed up for Traveler's Advantage, the 1st month was $1 and after 30 days would be $16.99 if not cancelled in the 30 days. Of course, I forgot to cancel and was charged the $16.99 in May, so I called immediately and cancelled, was told it was cancelled and no further action needed after multiple sales pitch attempts to get me to keep the service, which never gave me the original rebate or any other services, I had to get... Read more

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Traveler's Advantage IS A SCAM, AND WYNDAM JUST LOST A CUSTOMER FOR LIFE!! I also signed up for Traveler's Advantage when trying to book a hotel room through Wyndam. I would have never done so if it hadn't been for the Wyndam representative, nor would I have paid the Wyndam price if it hadn't been for the promise through Traveler's Advantage of saving around $40 on the price of the stay for signing up. It's funny, because I tried Wyndam because of a good previous experience. So much for that! The TA rep. told me the last day to cancel my... Read more

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